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Terms of Service

Effective Date: April 19, 2026 | Last Updated: April 19, 2026

Welcome to CleanMail. These Terms of Service ("Terms") govern your access to and use of CleanMail's email verification API, website, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

Important: By creating an account or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Definitions

2. Account Registration and Security

2.1 Account Creation

To use our Service, you must create an account with accurate, current, and complete information. You are responsible for maintaining the accuracy and completeness of your account information.

2.2 API Keys

Upon registration, you will receive an API key. This key is unique to your account and must be kept confidential. You are solely responsible for:

2.3 Eligibility

You must be at least 18 years old to use the Service. By creating an account, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.

3. Description of Service

3.1 Email Verification API

CleanMail provides email verification services including:

3.2 AI Enrichment

Our AI-powered enrichment service provides additional data about email contacts, including:

3.3 Breach Detection

We integrate with HaveIBeenPwned to check if email addresses have been involved in known data breaches, using their k-anonymity API for privacy protection.

4. Acceptable Use Policy

You agree NOT to use the Service to:

5. Usage Limits and Plan Restrictions

5.1 Daily Limits

Your usage is subject to daily verification limits based on your subscription plan:

5.2 AI Enrichment Limits

AI enrichment requests are limited based on your plan. Free and Starter plans include monthly allocations; Pro plans get 500 and Business plans get 2,000 AI enrichments/mo.

5.3 Excessive Use

If your usage significantly exceeds normal patterns, we may temporarily suspend your account and contact you to discuss higher-tier options.

6. Payment Terms

6.1 Pricing

Subscription pricing is displayed on our website and is subject to change. Price changes will take effect at the start of your next billing cycle.

6.2 Billing

Subscriptions are billed monthly in advance. All fees are non-refundable except as required by law.

6.3 Failed Payments

If a payment fails, we will notify you and attempt to process the payment again. After 7 days of failed payment, your account may be suspended.

6.4 Cancellation

You may cancel your subscription at any time. Cancelled accounts will retain access until the end of the current billing period.

7. Intellectual Property Rights

7.1 Our Intellectual Property

CleanMail and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of all data and email addresses you submit through the Service. By submitting content, you grant us a limited license to process it for the purpose of providing the Service.

7.3 Feedback

If you provide suggestions, ideas, or feedback about the Service, we may use them without obligation to you.

8. Data Handling and Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it carefully to understand how we collect, use, and protect your information.

Key points regarding data:

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

10. Limitation of Liability

To the maximum extent permitted by law, CleanMail shall not be liable for:

Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless CleanMail and its operators from any claims, damages, losses, or expenses (including legal fees) arising from:

12. Modifications to Service and Terms

12.1 Service Changes

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

12.2 Terms Changes

We may modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use after modifications constitutes acceptance of the new Terms.

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your dashboard.

13.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for:

13.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may retain certain information as required by law or for legitimate business purposes.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to its conflict of law principles.

15. Dispute Resolution

15.1 Informal Resolution

Before filing any claim, you agree to first contact us to attempt to resolve any dispute informally.

15.2 Arbitration

Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration, except as otherwise provided herein.

16. Contact Information

For questions about these Terms of Service, please contact us: